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Southern Burgenland Water Association: Digital innovation for a sustainable water supply

Industrial facility with two parallel rows of large blue pipes and valves on either side, forming a central aisle that leads to a doorway. A metal floor and overhead lighting frame the symmetrical machinery, suggesting a pumping or processing plant. Wasseraufbereitung im Wasserverband Südliches Burgenland (c) Andi Bruckner Gebäude des Wasserverbandes Südliches Burgenland (c) Andi Bruckner Gebäude des Wasserverbandes Südliches Burgenland (c) Andi Bruckner A person wearing a dark vest and jeans stands outdoors, adjusting a tall black pole-mounted device. In the background, a curved blue-glass circular building sits behind a concrete barrier with green shrubs along a gravel path.

How a Regional Water Supplier Is Mastering Climate Change and Increasing Demands Through Digital Transformation

Climate change is presenting water suppliers with unprecedented challenges. The Southern Burgenland Water Association (WVSB) demonstrates how digital solutions are helping to ensure a secure water supply for 50,000 people.

Complex Infrastructure Requires Intelligent Management

With a 700-kilometer pipeline network, 15 pumping stations, 25 water reservoirs, and 25 deep wells, the WVSB bears a significant responsibility. "We are undoubtedly grappling with the challenges of climate change," explains Managing Director Christian Portschy. Heavy rainfall events and falling water levels make highly efficient water management essential.

From Analog Records to Digital Twins

The transformation is impressive: "Just 30 years ago, there were analog records in water registers, and processes were manually controlled," recalls Portschy. "Today, 80-85% of the supply network is digitized, and the tasks are integrated into digital processes." A modern water management system monitors fault messages, water levels, and water quality in real time.

Central data hub optimizes workflows

With the implementation of rmDATA Smart Infra, WVSB has reached a significant milestone. The web-based information system serves as a central platform, providing all employees—whether in the office or in the field—with up-to-date data at all times.

The integration of the rmDATA Mobile Collector has proven particularly valuable. "Data acquisition with the GNSS sensor is very simple, and we achieve centimeter-level accuracy," reports technician Michael Urbauer. Field staff document damage with photos directly on-site and use digital checklists for maintenance and repairs.

Regional partnership ensures sustainable success

The decision to choose rmDATA was also based on its local presence. "Having a contact person in the region whom we could reach at any time was important to us," emphasizes Urbauer. The comprehensive service package included data migration, system implementation, and user training.

Digitize your water supply

Are you also facing the challenge of future-proofing your water infrastructure? Benefit from the WVSB's experience. Schedule a consultation now and learn how digital solutions can optimize your water management.

"At our water association, we rely on modern technologies and digitized processes. With rmDATA Smart Infra, we now have a central information system that allows us to access and utilize all current data on our pipeline network."

Christian Portschy, Managing Director of the Water Association

About the Water Association

Über den Wasserverband Südliches Burgenland

The Southern Burgenland Water Association (WVSB) is one of the largest water suppliers in Burgenland, serving a supply area of ​​722 square kilometers. With a 700-kilometer-long pipeline network, 15 pumping stations, and 25 water reservoirs with a total capacity of 21,000 cubic meters, the association supplies approximately 50,000 people with drinking water via 6,920 house connections. Water is sourced from 20 springs and 25 deep wells, some reaching depths of up to 300 meters. Due to the hilly topography of the supply area, numerous technical facilities are required to ensure a reliable water supply.


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